VoIP in unified communications
VoIP consolidates communication technologies into one unified system — meaning that VoIP can allow for a number of audio, video or text-based communication methods. This can be particularly useful for businesses, so teams don’t have to work with multiple different applications to communicate with one another effectively.
Voice over IP creates this network by allowing users to make calls and hold web conferences using devices like computers, smartphones or other mobile devices.
Some common features might include:
- audio calls.
- video calls.
- voicemail.
- instant messaging.
- team chats.
- email.
- SMS texts.
- mobile and desktop apps. and
- mobile and local number portability (allows a subscriber to choose a new telephone carrier without needing a new number).
What is VoIP (voice over Internet Protocol)?
(voice over Internet Protocol) is the transmission of voice and multimedia content over an internet connection. also allows users to make voice calls from a computer, smartphone, other mobile devices, special VoIP phones and WebRTC-enabled browsers. Voice over IP is a technology useful for both consumers and businesses, as it typically includes other features that can’t be found on common phone services. These features can include call recording, custom caller ID, or voicemail to e-mail. It is also helpful to organizations as a way to unify communications.
The process works similarly to a regular phone, but VoIP uses an internet connection instead of a telephone company’s wiring. VoIP is enabled by a group of technologies and methodologies used to deliver voice communications over the internet, including enterprise local area networks or wide area networks.
A VoIP service will convert a user’s voice from audio signals to digital data, then send that data through the internet. If another user is calling from a regular phone number, the signal is converted back to a telephone signal before it reaches that user.
